TERMS of Sale
Please read these Terms of Sale carefully before placing an order with Us. These Terms of Sale, together with any other documents referred to herein (unless otherwise stated), set out the terms under which Goods are sold by Us to consumers through this website, www.beardscience.net (“Our Site”).
These Terms of Sale explain who We are, how Our Goods will be provided to you, how you or We may change, cancel, or otherwise end the Contract, what to do in the event of problems, and other important information.
These Terms of Sale were last updated on 5 October 2021.
You will be required to read and accept these Terms of Sale when ordering Goods. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Goods through Our site. These Terms of Sale, as well as all Contracts, are in the English language only.
The following documents may also apply to your use of Our Site:
Definitions and Interpretation
In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:
“Contract” means a contract for the purchase and sale of Goods, as explained in Part 10;
“Goods” means the goods sold by Us through Our Site including, but not limited to, beard trimmers and male grooming items;
“Order” means your order for Goods;
“Order Confirmation” means Our acceptance and confirmation of your Order;
“Order Number” means the reference number for your Order; and
“We/Us/Our” means Phasstreams VPN Inc., trading as Beard Science.
Unless the context otherwise requires, each reference in these Terms of Sale to:
“writing”, and any similar term, includes a reference to any communication effected by electronic or facsimile transmission or similar means;
a statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time;
a Part or paragraph is a reference to a section, part, or clause of these Terms of Sale.
Information About Us
Our Site is operated by Phasstreams VPN Inc. We are a company incorporated in the State of New York, USA under DOS ID number 5827087. Our registered address is 1930 Veterans Memorial Highway, New York, 11749.
How to Contact Us
To contact Us with about the Goods or your Order, cancellations or general questions or complaints, please email Us at [email protected]
Access to Our Site and Use of Our Site
Access to Our Site is free of charge.
It is your responsibility to make the arrangements necessary in order to access Our Site.
Changes to these Terms of Sale
We may alter these Terms of Sale from time to time, for example, to reflect changes in relevant laws and regulatory requirements.
If any part of the current version of these Terms of Sale conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.
These Terms of Sale do not apply to customers purchasing Goods in the course of business.
Please note that We only deliver within the United States. For International Orders Email Us at [email protected]
Goods, Descriptions, and Changes
We make all reasonable efforts to ensure that all descriptions and images of Goods available from Us on Our Site match the actual Goods. Please note:
Images of Goods are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product due to differences in computer or device displays and lighting conditions;
Images or descriptions of packaging are for illustrative purposes only and the actual packaging may vary; and
Due to the nature of Goods, there may be a variance of up to 5% in dimensions, weight, capacity, power output and performance between the actual Goods and the description.
Please note that Part 8.1 only to minor variations in the correct Goods, not to different Goods. If you receive Goods that are not as described, please refer to Part 14.
Minor changes may be made to certain Goods from time to time. This may happen between you placing your Order and the Goods being dispatched.
Minor changes may be made, for example, to reflect changes in relevant laws and regulatory requirements or to address particular technical or security issues.
Minor changes will not change the main characteristics of the Goods and will not affect your use of those Goods.
We make all reasonable efforts to ensure that prices shown on Our Site are correct. We may change prices from time to time. Changes in price will not affect any Order that you have already placed.
All prices are checked before We accept your Order. If We have shown incorrect pricing information, We will inform you of the mistake in writing.
If the correct price is lower than that shown when you make your Order, We will simply charge you the lower price.
If the correct price is higher than that shown when you make your Order, We will give you the option to purchase the Goods at the correct price or to cancel your Order (or the affected part of it). We will not proceed with processing your Order in this case until you respond. If you do not respond within 14 days, We will treat your Order as cancelled and inform you of the cancellation in writing.
If We mistakenly accept and process an Order where an obvious and unmistakeable pricing error has been made, which you could have reasonably recognised as mispricing, We have the right to end the Contract, refund any sums paid, and require you to return the affected Goods to Us.
Delivery charges are not included in the price of Goods shown on Our Site. For more information on delivery charges, please refer to the checkout page. Delivery options and related charges will be presented to you as part of the order process.
Orders and How Contracts Are Formed
Our Site will guide you through the ordering process. Before submitting your Order, you will be given the opportunity to review and amend it. Please ensure that you check your Order carefully before submitting it.
If you provide Us with incorrect or incomplete information during the order process, please contact Us as soon as possible. Where any information is required, it will be stated on Our Site, either in the product descriptions or during the order process, as applicable.
If We cannot process your Order due to incorrect or incomplete information, We will contact you to ask you to correct it or provide the missing information required for Us to supply the Goods to you.
If you do not provide the required information within a reasonable period of Us asking for it, or if the information is inaccurate or incomplete, We may either end the Contract or charge you a reasonable sum as compensation for the extra work required as a result.
We will not be responsible for supplying the affected Goods late or for not supplying the affected Goods if this is due to you not providing Us with the required information within a reasonable period of Us asking for it.
No part of Our Site constitutes a contractual offer capable of acceptance.
Your Order constitutes a contractual offer. Our acceptance of that offer is indicated by Us sending you an Order Confirmation by email.
Only once we have sent you an Order Confirmation will there be a legally binding Contract between Us and you for the sale of the Goods.
Order Confirmations contain the following information:
Your Order Number;
Confirmation of the Goods ordered including full details of their main characteristics;
Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery, and other additional charges;
Estimated delivery date(s).
Please quote your Order Number if you contact Us about your Order for any reason. You do not have to do this, but it may help Us to locate your Order and help you more quickly and easily.
In the unlikely event that We cannot accept your Order, We will inform you in writing and explain why. No payment will be taken under normal circumstances. If We have taken payment, any such sums will be refunded.
We may not accept your Order because the Goods are out of stock, because of unexpected limits on Our resources that We could not have reasonably planned for, because We have identified a mistake in the description or price of the Goods, or because We are not able to meet a delivery deadline that you have set.
Payment for Goods and related delivery charges must always be made in advance. You will be prompted to provide payment details during the ordering process.
We accept the following methods of payment:
When You Own the Goods
Ownership of the Goods passes to you once We have received payment in full of all sums due.
All Goods purchased through Our Site will normally be delivered within 30 calendar days after the date of Our Order Confirmation.
We will not be responsible for delays that are outside of our reasonable control. If delivery is delayed for such a reason, We will inform you as soon as possible and will take steps to minimise the impact of the delay.
If you (or someone on your behalf) are not available at your address to take delivery of the Goods and they cannot be posted through your letterbox, the courier or delivery agent will leave a note informing you of how to arrange for re-delivery or of where to collect the Goods.
If you miss your deliver, please follow instructions from the courier service.
We may charge you for storage and for further delivery costs. If, despite Our reasonable efforts, We cannot contact you or cannot arrange for re-delivery or collection of the Goods, We may end the Contract and issue you with a refund. We may deduct a reasonable sum in compensation for any net costs incurred by Us as a result.
In the unlikely event that We do not deliver the Goods on time (within 30 calendar days of the Order Confirmation or as otherwise agreed or specified), you may contact us to cancel the Order.
Responsibility for the Goods passes to you once We have delivered the Goods to the address you have provided or once you (or a carrier organised by you, if applicable) collect the Goods from Us.
As explained in Part 10.2, We will not be responsible for delivering Goods late or for not delivering Goods if this is due to you not providing Us with required information within a reasonable period of Us asking for it.
Faulty, Damaged, or Incorrect Goods
We always endeavour to send you the correct Goods. However, if there is a problem with the Goods, please contact Us using the details provided above in Part 3.
If you cancel, you must return the Goods to Us.
To return Goods to Us for any reason under this Part 14, please post them to Us. Please contact Us using the details provided above in Part 3 for a return label.
Your Rights to Cancel and End the Contract
If the Goods are faulty or misdescribed, you may end the Contract, to have the Goods repaired or replaced, or to get a full or partial refund. Please refer to Part 14, above, for more information.
Cancelling and Ending the Contract if You Change Your Mind
Under US federal consumer law, there is no provision for you to change your mind after purchase. However, We want you to be 100% happy with your purchase.
If you would like to discuss any issues with the products you received, please contact Us using the details given at Part 3.
Where We agree to your change of mind, the cost of returning the Goods shall be paid by you. Refund and or return for the Goods you purchased is at Our discretion.
Nothing in this Part 16 affect your rights as a consumer under US law.
Returning Goods After Cancelling and Ending the Contract
If you cancel and end the Contract for any reason after Goods have been dispatched or delivered to you, you must return the Goods to. Please contact Us using the details provided above in Part 3 for a return label or to arrange collection.
You must cover the costs of returning the Goods to Us.
If you are responsible for the costs of returning the Goods to Us and We are collecting them, the cost charged to you will only be the direct cost to Us of collecting the Goods.
Any refunds, which may be applicable will be made using the same method used by you when paying for the Goods.
All refunds due to you will be made as soon as possible.
Our Liability to Consumers
We only supply goods for domestic and private use by consumers. We make no warranty or representation that the Goods are fit for commercial, business or industrial use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
Complaints and Feedback
We always welcome feedback from Our customers and, whilst We always use reasonable efforts to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
If you wish to complain about any aspect of your dealings with Us, please contact Us using the contact details provided above in Part 3.
How We Use Your Personal Information
What Happens if We Transfer this Agreement to Another Party?
We may transfer (assign) Our obligations and rights under these Terms of Sale (and the Contract) to a third party (this may happen, for example, if We sell Our business). If this Occurs, We will inform you in writing. We will ensure that your rights under these Terms of Sale (and the Contract) will not be affected and Our obligations under these Terms of Sale (and the Contract) will be transferred to the third party who will remain bound by them.
Other Important Terms
You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.
The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.
No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
By accepting these terms, you agree to arbitration.
In the event of a dispute, You are giving up your right to have a trial by jury.
Law and Jurisdiction
These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the laws of New York, United States.